Hi everyone,
I received an email today from Questrade saying that I will be charged an inactivity fee of $19.95 due to not trading anything between Jan-Mar 2013. I just looked up my old emails and noticed I got a similar email back in Dec 2012 as well, for inactivity between Oct-Dec 2012.
I remember signing up for Questrade back in early 2011, however I've never made any transactions (or even funded) my Questrade account. I didn't know about this 'inactivity fee' that they sprung on me until today.
Is there any way to get out of this? These Questrade emails go straight to my junk mail now, since I dont use their services. If I didn't even check my junk mail in the first place, I wouldn't have even known about these inactivity fees.
What should my next plan of action be? Am I stuck paying two inactivity fees ($19.95 x 2) despite never having used Questrade in the first place, and not knowing about this?
I received an email today from Questrade saying that I will be charged an inactivity fee of $19.95 due to not trading anything between Jan-Mar 2013. I just looked up my old emails and noticed I got a similar email back in Dec 2012 as well, for inactivity between Oct-Dec 2012.
I remember signing up for Questrade back in early 2011, however I've never made any transactions (or even funded) my Questrade account. I didn't know about this 'inactivity fee' that they sprung on me until today.
Is there any way to get out of this? These Questrade emails go straight to my junk mail now, since I dont use their services. If I didn't even check my junk mail in the first place, I wouldn't have even known about these inactivity fees.
What should my next plan of action be? Am I stuck paying two inactivity fees ($19.95 x 2) despite never having used Questrade in the first place, and not knowing about this?